Independent Advice

08 December 2016
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Choosing independent financial advice.

In today's uncertain world, it is not easy to make the correct financial decisions. It is frightening to observe the chaos in many of the financial institutions in our State. Without Government support, many would have gone bust. This is an incredible situation.

Our business is run by Chartered Accountants with years and years of experience .We believe you will be in safe hands.

We believe that independent advice is vital to the decision process. There are so many choices, with so many companies, all purporting to have the best product .

  • Our role is to advise in good faith.
  • We act with complete integrity
  • We act in your best interest
  • To find products that are suitable for you

Hopefully you will benefit from our experience.

Good financial advice can make money work harder for you.

There are many options open to you when considering buying a financial product, you can:

  • Go direct to a life insurance company or lender
  • Contact several companies and compare their products
  • Use the services of a licensed intermediary who will research the market on your behalf and identify suitable products.

The most important thing you can do is to take action now, don't leave until next week, there will always be an excuse for putting off financial planning.

How important is the right financial advice?

Securing sound financial advice will make a real difference to achieving your goals. For many of us financial goals are aspirations that sit somewhere at the back of our mind.

Why not be more proactive?

Write down your long term goals and set out to achieve them!

You might want to borrow money to buy a house, put yourself on track for a comfortable retirement or make sure your finances could survive if illness meant you couldn't work.

A good financial adviser will help you understand and prioritise your financial needs,

Very often your financial adviser will become a life long adviser who you can turn to as life's events unfold and who is there to steer you in the right direction.

How much will I have to pay for financial advice?

In general we are remunerated by receiving a commission from product producers. Details of any commission payments are included in the product information of life companies and in our terms of business in regard to other products.

A fee only based advisory service is also available with a partial refund of initial commission.

Our commitments to you

Our objective is to provide you with independent advice in choosing protection products to look after you and your family.We are committed to providing you with clear information ,the cheapest life insurance products and most importantly,products that meet your unique needs. will deliver a quality service with courtesy, sensitivity and professionalism.

Telephone Enquiries

  • Our LoCall number is 1850 320 920 .Our international number is 00353 18327250.Our fax number is 003531 8327273
  • We will answer your call as promptly as possible – our aim is to answer all calls within 15 seconds.
  • We will identify ourselves and our area of work.
  • We will be helpful and courteous at all times and provide you with as much information as possible.
  • If we cannot deal with your query immediately, we will take your details and call you back at a time which suits you.

Written Correspondence

  • We will revert to you within 1 working day in regard to online applications or queries
  • If we are unable to contact you by phone we will send an email to the effect that we tried to get in touch
  • We will ensure that all correspondence contains a contact name, telephone number (including lo-call number, if available), reference number (where appropriate), fax number and email address.

Personal Callers and meetings

  • All visitors to our offices will be treated with respect and courtesy,
  • All callers who have appointments will be received promptly once staff are informed of their arrival.
  • We will do our best to accommodate you if you don't have an appointment.
  • Most meetings are held outside the office at a mutually agreed location. We will arrange appropriate facilities for meetings and ensure that the environment is safe, clean and accessible.
  • We will arrive punctually for all meetings


  • We will endeavor to provide our customers with clear, accurate, comprehensive and up-to-date information
  • We will use clear simple language in the design of our application forms and information leaflets.
  • We will provide comprehensive explanatory material/guidelines , as appropriate.
  • Our websites will be up-to-date, relevant, user friendly and accessible to all our customers.


If a fee is payable in respect of a particular transaction we will agree such fees in writing with you in advance of undertaking such work.

Complaints/Appeals Procedure

  • If you are unhappy with the quality of service you have received, you have the right to complain.
  • If you are dissatisfied with decisions in relation to services for which a statutory right of appeal does not exist, you have the right to appeal.
  • with the staff member or, if it is not possible to resolve the complaint business unit with whom you have been dealing you can address your complaint to the Customer Services Manager.
  • All complaints will be dealt with properly, fairly and impartially. If your complaint is upheld and/or we have made a mistake we will rectify the mistake, and furnish you with an explanation and an apology.
  • If you remain dissatisfied, we will inform you of your further right to bring the matter before the Financial service Ombudsman.